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UK Border Agency news and updates

 

Processing times 

Current visa application processing times for the New York hub as at 14 May 2012:

 

Visit visas…………………………………...............12 days

Settlement visas……………………………………...12 days

Tier 4 Student visas………………………………….12 days

All other visa types…………………………………..12 days

Priority Service applications…………….…........48 hours

 

* Please note that the times listed above are indicative of the processing time for the majority of applications. Customers are asked to bear in mind that each application is unique and as such some may attract longer processing times than those listed above. Our globally agreed customer service standards and our recent performance against them can be found here.

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Current performance against our standards

The UKBA New York Visa Team aim to provide you with services within our established standards for Quality and Timeliness.

 

Visa Processing....................................... Within 15 day standard 

Biometric Appointments........................... Within 5 day standard  

Customer enquiry response times........... Within 2 day standard 

Complaints response times...................... Within 20 day standard

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Service status report 

When we experience or predict drops in any of our service levels, we will let you know what they are, how you are affected, how long we estimate it will last and what we are doing to fix it.

 

Current delays........................................... None to report

Forecast service interruptions................. None to report

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Useful Links  

UKBA USA main page............................................... click

Visa application guides.............................................. click

Priority / Premium Services information................... click

UKBA NY Facebook page......................................... click 

Your stay in the UK...................................................... click

Info for those going to Study in the UK..................... click

Info on visiting the UK to watch the Olympics.......... click

Take our survey! ........................................................ click

Contact us................................................................... click

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