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Last updated at 18:49 (UK time) 26 Apr 2010
Visa information
The English countryside
Where can I get information?
The UK Border Agency and the British Consulate-General in Los Angeles work in partnership with a commercial organisation, worldbridge. You can find out whether you need a visa and how to apply through Worldbridge’s website. Worldbridge also provides information through an e-mail and telephone enquiry service. All the information provided is supplied and approved by the UK Border Agency.
Do I have to pay?
Website and email information is free of charge. For e-mails, just access the site above and click on ‘send an e-mail’. The following charges apply for using the telephone services:
Where can I get advice?
Worldbridge and its staff cannot give you advice on how to complete your application, or what type of visa you should apply for. If you need help with your application or advice about the UK's immigration rules and requirements, you should seek advice from a qualified immigration adviser. In the UK, these are immigration advisers regulated by the Office of the Immigration Services Commissioner, and legally qualified professionals regulated by designated professional bodies. Their websites are:
How do I submit my application?
You should make your application through our online application service www.visa4uk.fco.gov.uk. You should also pay on-line and make your appointment for biometrics collection on-line (ensuring you print both your completed application and appointment confirmation). Once you have had your biometrics collected, you should mail your application, passport and supporting documentation to the Visa Section of the British Consulate-General.
Who decides whether I will get a visa?
Your visa application will be processed and decided by UK Border Agency staff. Neither Worldbridge, nor any of its staff play any part in, nor can they influence the outcome of your visa application. If any member of staff employed by Worldbridge claim to be able to influence your application you should inform the British Consulate-General as soon as possible.
Service standards - complaints and compliments
The UK Border Agency aims to offer a fair and professional service to all our customers. We welcome feedback which helps us to focus on where we need to improve
If you have any comments, or are concerned about the standard of service you received, please let us know. We investigate all complaints fully and will send you a reply within 20 working days
The UK Border Agency and the British Consulate-General in Los Angeles work in partnership with a commercial organisation, worldbridge. You can find out whether you need a visa and how to apply through Worldbridge’s website. Worldbridge also provides information through an e-mail and telephone enquiry service. All the information provided is supplied and approved by the UK Border Agency.
Do I have to pay?
Website and email information is free of charge. For e-mails, just access the site above and click on ‘send an e-mail’. The following charges apply for using the telephone services:
- Credit card: Call 1-212-796-5773. Cost: $12 flat fee.
- Pay phone service: Call 1-900-656-5000. Cost: 3.00 plus tax (billed to telephone service provider)
Where can I get advice?
Worldbridge and its staff cannot give you advice on how to complete your application, or what type of visa you should apply for. If you need help with your application or advice about the UK's immigration rules and requirements, you should seek advice from a qualified immigration adviser. In the UK, these are immigration advisers regulated by the Office of the Immigration Services Commissioner, and legally qualified professionals regulated by designated professional bodies. Their websites are:
-
Law Society of England and Wales
-
Law Society of Scotland
-
Law Society of Northern Ireland
- Institute of Legal Executives
How do I submit my application?
You should make your application through our online application service www.visa4uk.fco.gov.uk. You should also pay on-line and make your appointment for biometrics collection on-line (ensuring you print both your completed application and appointment confirmation). Once you have had your biometrics collected, you should mail your application, passport and supporting documentation to the Visa Section of the British Consulate-General.
Who decides whether I will get a visa?
Your visa application will be processed and decided by UK Border Agency staff. Neither Worldbridge, nor any of its staff play any part in, nor can they influence the outcome of your visa application. If any member of staff employed by Worldbridge claim to be able to influence your application you should inform the British Consulate-General as soon as possible.
Service standards - complaints and compliments
The UK Border Agency aims to offer a fair and professional service to all our customers. We welcome feedback which helps us to focus on where we need to improve
If you have any comments, or are concerned about the standard of service you received, please let us know. We investigate all complaints fully and will send you a reply within 20 working days
- If you wish to complain about the service you received from the UK Border Agency at this Consulate-General, please address your complaint to the Entry Clearance Manager at 11766 Wilshire Boulevard, Suite 1200, Los Angeles, California, 90025 or in person.
- If you wish to complain about the service you received from Worldbridge, you may submit it direct to their website, in person, or to the Entry Clearance Manager at this Consulate-General in writing.
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